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What Does My Order Status Mean?

Order Status

Here are all the different order status, and you will find the explanations below:

Pending
Processing
Shipped
Canceled
Refunded


Every time you checkout an order at our site, an order number is created for you.
If you decide not to pay for an order you've checked out, you don't need to do anything - it will just automatically expire later.

MEANING OF ORDER STATUS:

Pending
This means that you have placed an order successfully,but we still have not received your payment.(you may have paid your order by western union or bank transfer, but it will take some time to confirm your payment and update status. Generally we can confirm western union payment in 24 hrs in working days; If you pay by bank transfer, It will be a little slower, normally it will take about 4-7 days to transfer money to our bank account.)


Processing
This means we are processing your order. We are gathering all the products you ordered together and check the quality, making sure they function well.

Shipped
This means we have sent out your order.You will receive an email from us including tracking number and links.You can also log in your account to check it.

Canceled
This means your orders are not longer available. This may due to incomplete payment, buyers request or paypal investigation. We will update the status as well as a notification email to you

Refunded
This means the payment is returned to you. You may then check Paypal or bank account for the amount. We may also refund with OBOstore member points so that you can make future purchase directly.


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OBOstore is an experienced online retailer of cell phone accessories and cool gadgets. We supply a wide range of high-quality merchandise and famous brand name products all at reasonable prices. 

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